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CLIENT SERVICES

Client Services Philosophy:

 

We take pride in personalized care and we tailor our services to our clients' needs. We have your patients in mind. Our client service representatives work hand-in-hand with you and your office staff to anticipate your needs and our pathologists integrate their reports with thorough clinicopathologic correlation.

Frozen sections for physicians' offices, available for loyal customers

We Provide:
  • Rapid turn around time, biopsies 24 hours for routine cases and 48 hours if immunostains required
  • State-of-the-art information system with internet reporting, EMR capability, autofaxing, and smartphone app
  • Special studies performed at specialized reference laboratory and results integrated with the final report (i.e. special stains, immunostains, lymphoma workup)
  • Immediate results via phone of malignant, suspicious, or unexpected findings
  • Couriers who pick up specimens daily from physicians' offices
  • Frozen sections for physicians' offices
  • Experienced, Fortune 20 reputable billing company with client-friendly departments
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